Welcome to our FQAs page! We've compiled a list of frequently asked questions to help you find quickly. Contact us if you need further assistance.
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General FAQs
1. What services do you offer?
We specializes in designing custom outfits tailored to our clients' specific needs and preferences. Our services include creating bespoke suits, dresses, lehengas, anarkalis, kurtas, sherwanis, and more for both men and women. Whether it's bridal wear, celebrity outfits, or everyday fashion, we work closely with our clients to understand their requirements and deliver unique, high-quality designs.
2. Where are you located?
We are based in Kota, Rajasthan, India, but our reach extends far beyond. We have successfully catered to clients from around the world, offering our services online to understand their requirements and deliver custom-designed outfits. For instance, we recently completed a wedding order for a client in the USA, managing the entire process online to ensure their needs were perfectly met.
3. How can I contact you?
You can contact us via our website's contact form, email us at Yoggithcstudio@gmail.com, or call us at +918828331179. We are also available on Instagram and Facebook.
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Custom Orders
4. How do I place a custom order?
To place a custom order, visit our website and fill out the measurement form on the respective product page, or contact us directly to discuss your requirements.
5. What is the process for submitting measurements?
You can submit your measurements directly through our website's measurement form (Men's/Women's Fit Suite). We can also guide you on how to take accurate body measurements (Do Connect with us If you need help).
6. Can I order a custom design online?
Yes, you can order a custom design online. Simply provide your measurements and design preferences, and we will create a bespoke outfit for you.
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Products & Services
7. Whats types of men's and women's clothing do you design?
For men, we design suits, blazers, kurtas, sherwanis and shirts. For women, we offer dresses, lehengas, Anarkalis, suits and sarees.
8. Do you design bridal wear?
Yes, we specialises in designing custom bridal wear, including wedding trousseau, lehengas and sherwanis.
9. Can I see examples of your work?
Yes, you can view our portfolio on the "Sitaro Ki Mehfil" page and the "Atelier to Aisle" section on our website, showcasing outfits designed for celebrities and weddings.
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Shipping & Returns
10. What are your shipping options?
We offer standard and express shipping options. Shipping costs and times may vary depending on your location.
11. What is your return policy?
We accept returns for defective or damaged items. Custom-made items are non-returnable unless there is a major manufacturing defect. Please refer to our "Shipping & Returns" page for detailed information.
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Payments & Pricing
12. What payment methods do you accept?
We accept various payment methods, including credit/debit cards, bank transfers, and popular online payment gateways.
13. How are your prices determined?
Our prices are based on the complexity of the design, materials used, and customisation required. Contact us for a quote based on your specific needs.
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Customer Support
14. How can I track my order?
Once your order is shipped, we will provide you with a tracking number to monitor its progress.
15. What should I do if I have an issue with my order?
If you have any issues with your order, please contact our customer support team immediately, and we will resolve the problem as quickly as possible.
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Social Media & Updates
16. How can I stay updated with your latest designs & collections?
Follow us on Instagram and Facebook for the latest updates, new collections, and behind-the-scenes looks at our design process.
17. Do you offer any discounts or promotions?
We occasionally offer discounts and promotions. Follow us on social media and sign up for our newsletter to stay informed about our latest offers.